Amaka — Techhub Nigeria Support Chatbot
A retrieval-only support assistant that answers strictly from a company's own docs and FAQ — and says so plainly when the answer isn't in them.
Hosted on a free Hugging Face Space — it sleeps after inactivity, first load can take ~30s to wake up.
Amaka is a customer-support chatbot built for Techhub Nigeria. It only answers from the documents and FAQ it was given — no improvising, no hallucinated policies, no making up answers when it doesn't know.
The goal was trust, not cleverness: support teams need an assistant that never invents a refund policy or a feature that doesn't exist. Amaka retrieves the relevant passage first, then answers from it, and declines cleanly when nothing in the knowledge base covers the question.
Deployed as a Streamlit app on Hugging Face Spaces so it can run on free infrastructure with zero server management.
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